MB-280 LATEST TEST PDF | MB-280 BRAINDUMP PDF

MB-280 Latest Test Pdf | MB-280 Braindump Pdf

MB-280 Latest Test Pdf | MB-280 Braindump Pdf

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100% Pass Quiz Microsoft - MB-280 - Microsoft Dynamics 365 Customer Experience Analyst –High-quality Latest Test Pdf

A free demo of the Desktop Microsoft MB-280 Practice Test Software is available for users to test features of this version before buying it. Desktop Microsoft MB-280 Practice Test Software practice test software is Windows-based and can be used without the internet. A 24/7 customer service is available for your assistance for Microsoft MB-280 Exam. This practice exam is customizable therefore you can adjust the duration and questions numbers as per your needs for Microsoft MB-280 Exam.

Microsoft Dynamics 365 Customer Experience Analyst Sample Questions (Q71-Q76):

NEW QUESTION # 71
A company's IT department has a .CSV file stored on one of their Shared Documents folders within their Microsoft SharePoint sites. The data from the .CSV file is ingested into Dynamics 365 Customer Insights - Data.
The file contains a row header and columns of different types, such as quantities and prices. The file also contains some rows with a high proportion of nulls.
You need to clean and transform the data in Customer Insights - Data to be ready for unification.
Solution: Transform the first row to be used as headers. Define column types to be appropriate field types and name the query. Create a full name and full address columns by merging the appropriate columns if they exist. Select Next and your data is now ready for unification-Does this meet the goal?

  • A. No
  • B. Yes

Answer: A

Explanation:
* This solution also includes transforming headers and defining column types, along with creating merged columns. However, it still does not remove rows with a high proportion of nulls. Addressing null values is important for data quality and ensuring accurate unification.
* Without removing rows with many nulls, the data may still have integrity issues that could impact the unification process. As a result, this solution does not completely meet the goal.


NEW QUESTION # 72
The analytics team at your organization has created Power Bl reports that enrich data about your accounts from Dynamics 365 Sales with data NOT contained in Dynamics 365 Sales. The Power Bl reports are referenced by your executive leadership as the primary source of truth about account success metrics. Sales leadership has requested that sales users can see these insights about the accounts they have access to within Dynamics 365 Sales. You need to enable the insights to be available to sales users in Dynamics 365 Sales. What should you do?

  • A. Create a dashboard in Dynamics 365 Sales that contains account data.
  • B. Provide a link to the Power Bl report in the ribbon on the account form.
  • C. Embed the Power Bl report using contextual filtering for accounts.
  • D. Embed the Power Bl Dashboard as a dashboard in the Dynamics 365 Sales application.

Answer: C

Explanation:
* To make Power BI insights available within Dynamics 365 Sales, specifically contextualized for accounts, you should embed the Power BI report with contextual filtering. This ensures that the report dynamically adjusts based on the specific account record a user is viewing.
* Embedding with contextual filtering enables sales users to see account-specific insights directly within the Dynamics 365 interface, improving accessibility and relevance.


NEW QUESTION # 73
The remote sales workforce of your organization has been using the integrated Teams chat to collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be displayed when a seller starts a new connected chat.
The sales leader asked you to configure the ability to use suggested contacts.
Which three users can you use as a rule for suggesting contacts? Each correct answer presents a complete solution. (Choose three.) NOTE: Each correct selection is worth one point.

  • A. The user assigned as your manager on your system user record.
  • B. The system user who updated a timeline activity on the initiating record.
  • C. The Record Owner of your linked business unit.
  • D. The Created By of the initiating record.
  • E. The Record Owner of the initiating record.
  • F. The Last Modified By of the initiating record.

Answer: A,D,E

Explanation:
When configuring suggested contacts for a new connected chat in Dynamics 365, the following user roles can be utilized as rules for suggesting contacts:
The user assigned as your manager on your system user record: This is a logical option, as it allows the system to suggest contacts that are in the user's direct reporting line.
The Record Owner of the initiating record: This user is directly associated with the record being discussed or worked on, making it relevant for suggestions.
The Created By of the initiating record: The creator of the record may also have pertinent insights or context about the record, making them a suitable candidate for suggestion.


NEW QUESTION # 74
You are a Dynamics 365 administrator. The sales team uses goals to track actual to target opportunity amounts.
A salesperson reviews their goals chart and observes the following:
* An opportunity updated today is not included in the chart.
* The time period for the goal is not accurate.
You need to resolve these issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
Time Period for the Goal is Inaccurate: Have the manager update the goal If the goal's time period is incorrect, the data might not align with the expected reporting period. To correct this, you need to have the manager update the goal to ensure that the time period accurately reflects the intended tracking duration.
Managers typically have the required permissions to adjust goal settings, including the start and end dates, which directly affect how goals are calculated and displayed.
By updating the roll-up settings and ensuring the goal's time period is correct, you can address these issues, ensuring that the goal chart reflects accurate and up-to-date information for the sales team.


NEW QUESTION # 75
You are implementing Dynamics 365 Customer Insights - Data as the company's Customer Data Platform. You set up the data sources and start the unification process. You need to identify the primary table within the Matching conditions page.
Which two criteria should you use to determine the primary table? Each correct answer presents a complete solution. Choose two. NOTE: Each correct selection is worth one point.

  • A. Choose the table that has the most related tables.
  • B. Choose the table with the most complete and reliable profile data about your customers.
  • C. Choose the table that has several attributes in common with other tables.
  • D. Choose the Dynamics 365 contactabe when this is available as the data source.

Answer: B,D

Explanation:
When determining the primary table in Customer Insights during the unification process, the goal is to choose the table that provides the most robust and accurate customer profile information.
Criterion A is crucial because having complete and reliable customer profile data ensures that the unified profile is accurate and comprehensive.
Criterion C is recommended by Microsoft when using Dynamics 365 data, as the contact table often serves as the primary source of customer information within the Dynamics 365 ecosystem.
While tables with many related tables or common attributes with other tables may provide supplementary information, they do not necessarily constitute the primary source for reliable customer data.


NEW QUESTION # 76
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